In accordance with the recent Government and Public Health England Guidance we would like to announce that we are re-opening our practice on June 1st 2020 to patients who deem themselves to have a medical need for chiropractic care either due to a new or worsening condition or are in need of ongoing care.

The Government published a Statutory Instrument on 26th March 2020, no. 350 The Health Protection (Coronavirus, Restrictions) (England) Regulations 2020’ confirming that it is lawful for a chiropractic practice to remain open.

These last few weeks have been spent reviewing the current guidance to adapt our clinic, perform risk assessments and develop new clinic policies and protocols to be able to provide chiropractic care in a safe environment.

We will be continually reviewing the guidance from the Government and Public Health England to be able to adapt with the changing situation and hope to return to normal as soon as it is safe to do so. In the meantime we will be operating different hours and Jointz Chiropractic has taken some of the following precautions to protect our patients and team members:

  • All patients contacting us will be triaged over the telephone to determine their current status if symptomatic/asymptomatic/self isolation/living with someone self isolating/ in contact with someone self isolating or in the high risk category.
  • Anyone experiencing any symptoms of COVID-19 over the last 14 days to include but not limited to: a high temperature (feeling hot to touch on your chest or back), a new continuous cough (coughing a lot for over an hour, or 3 or more coughing episodes in 24hours), a loss or change to your sense of smell or taste (you cannot smell or taste anything or things are different to normal) or anyone who has been in contact with someone who has symptoms must stay away from the clinic.
  • A second triage will be conducted at the clinic which will include your temperature being taken with a non-contact thermometer.
  • A strict sanitation, cleaning and infection control protocol is adhered to.
  • Our clinic has been adapted to maintain social distancing so the waiting room is now closed and your appointment will be scheduled so that you will not come into contact with any other people other than the chiropractor during your visit.
  • Informed consent. Even though we are taking all precautions to minimise the risk of transmission of the infection, due to the changing protocols and policies we will require your renewed written consent to treatment under the current circumstances. We will email this to you and will require this to be signed and sent back to us prior to your appointment.
  • At this time we are unable to accept patients which fall into the vulnerable/high risk category which includes but is not limited to those that are; Pregnant, Over 70yrs, Long term health conditions ie. Diabetes, weakened immune system due to HIV/Aid or on steroids/chemotherapy, or with a body mass index of over 40 should. If you think you fall into this category please call us to discuss on 07920063908, we maybe able to help you remotely or via video call.
  • We will now only accept card and BACS payments, no cash payments. We have tried to hold off rising our costs for as long as possible with the last price rise back in 2017. Due to increasing costs and now having to source disposable PPE and increasing the time of our appointments to adhere to current social distancing guidelines there will be a £5 rise in treatment costs.

Please remember that any symptomatic patients we request you follow NHS guidance on self-isolation and refrain from visiting us at this time. All cancellation fees are waived at this time so even if it is last minute please give us a call to reschedule your appointment, we will be waiting for you once you are feeling better!

Please check the following link for what you need to do when you visit the clinic for your appointment http://jointzchiropractic.co.uk/visiting-the-clinic/

Finally……please bear with us at this time, it is an unusual and difficult period for many of us and a learning process. We are constantly taking advice from our regulatory body the GCC and our professional associations who are helping to guide us through this.